Refund policy

We want you to love every piece of furniture and décor you purchase. If for any reason you are not completely satisfied with your order, we’re here to help.


Returns

  • You may request a return within 14 days of receiving your order.

  • To be eligible, the item must be:

    • Unused and in the same condition you received it.

    • In its original packaging.

    • Free from damage, stains, or signs of assembly.

  • Certain items such as clearance products, personalized/custom furniture, or final sale items cannot be returned.


Refunds

  • Once your return is received and inspected, we will notify you by email.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping fees (if any) are non-refundable.


Exchanges

  • We currently do not offer direct exchanges.

  • If you’d like a different product, please initiate a return and place a new order.


Damaged or Defective Items

  • If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging.

  • We will arrange a replacement or full refund at no additional cost to you.


Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

  • For large furniture items, we recommend using a trackable shipping service.


Order Cancellations

  • Orders can be canceled within 24 hours of purchase.

  • After 24 hours, cancellations may not be possible as processing begins quickly.


Non-Returnable Items

  • Gift cards

  • Final sale or clearance items

  • Customized or made-to-order furniture